Terms
Privacy statement
Last updated maRCH 19 2026
Lynk is responsible for the website lynk.so (hereinafter: the Website) and delivers the Lynk Platform: AI Contract Workspace (contract management software) and related services such as support (hereinafter: the Services). In the context of the Website and the Services, Lynk processes information that can be traced back to individuals (personal data). This privacy statement explains how Lynk processes personal data when you visit the Website and when you use the Services.
Contact information Lynk
Lynk Solutions B.V. is responsible for the personal data processed in the context of the Website and in the context of the Services. The full details are:
Lynk Solutions B.V.
COC-number:
81836821
Address:
Stationsplein 45, 3013AK Rotterdam
E-mail:
support@lynk.so
Phone number:
0031 88 252 2600
Website:
https://lynk.so
Legal basis
We are obliged to always have a legal basis when processing personal data on our behalf.
Consent
Before processing personal data for specific purposes and for which we have no other basis, we will ask for your clear consent in advance. You may withdraw this consent at any time, after which Lynk will stop using the personal data for that purpose, unless there is another legal basis for continuing to process the personal data.
Purpose
Which personal data?
Retention period
You can sign up to receive a newsletter, white paper or other data sheets. In order to send these to you, we process the following data.
First name and surname, email address, telephone number, name of your organisation and your job title.
For an indefinite period, until consent is withdrawn.
When you register for one of our events, webinars or courses, we process the following data in order to grant you access to the event, webinar or course.
First name and surname, email address, telephone number, name of your organisation and your job title.
For as long as the data is needed to process your registration.
When you fill in a (contact) form on our Website or via our software, we ask for the following information in order to process and respond to the form correctly.
First name and surname, email address, telephone number, name of your organisation and your job title.
For as long as the data is needed to process your request.
We process the following data to enhance user experience, improve the Services, and collect usage statistics. We collect the data from you, from your use of cookies and our Website and Services, and from collaboration and invitation to the Services.
tandard log data from your web browser,
including your IP address, browser type etc.
Additional Website usage data obtained using cookies and similar technologies.
Interaction with our Services including behaviour and device information.
For an indefinite period, until consent is withdrawn.
Necessary for the performance of the contract
In order to use the Services of Lynk, it is necessary for Lynk to process your data. This data is collected when we enter into a contract and for financial administration, among other things.
Purpose
Which personal data?
Retention period
If you are authorised to sign on behalf of your organisation, we will use the following information to conclude the contract between us which will be shared with Docusign.
First name and surname, email address, IP address, and the time at which you edited, released, viewed, or digitally signed the respective contract document, each with a timestamp.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
If you are the contact person for the financial administration, we will process the following data.
First name and surname, email address, organisation name, phone number.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
Legitimate interest
Certain data may not be strictly necessary for the performance of the contract between Lynk and your organisation, but may be necessary for the legitimate interests of Lynk. You may object to processing on this basis, but this may affect your user experience of the Website or the Services.
Purpose
Which personal data?
Legitimate interest
Retention period
In order to inform you about our Services and software for marketing purposes, we process the following data, which we have obtained from you through your subscription to newsletters, whitepapers, datasheets, events, webinars, courses or use of the Services.
First name and surname, email address, telephone number, name of your organisation and your job title.
It is in our legitimate interest to process this data in order to inform you as effectively and efficiently as possible about our Services and software.
We will retain information about you for the purpose of conducting marketing activities as long as the relevant activity is ongoing, and for two years thereafter.
In order to make our contact with you as efficient as possible and to provide you with the best possible service, we process publicly available data about you to build up a profile of you in our CRM system. We also keep notes and audio and video recordings of our contact (from telephone calls, live meetings and video calls) in this system.
Publicly available data, notes, audio and video-recordings.
It is in our legitimate interest to process this data in order to provide you with the best possible service and to ensure that our contact with you is as efficient as possible.
For an indefinite period, up to two years after the contract ends.
In order to improve our Services and train our AI systems, we use the data uploaded by users of the Services and software. This data is first anonymised by us.
Documents and other data the user added to the organisation’s account.
It is in our legitimate interest to process this data in order to train our AI systems and improve our Services.
For an indefinite period.
We process data relating to your use of the Website and the Services in order to analyse and improve the technical functioning and security of the Services and the Website.
IP address, pages visited, duration of visit, search queries, location data, account name, organisation name, browser type and settings, operating system, device type, the date and time of your use, and how you interacted with the Website and Services, account name.
It is in our legitimate interest to ensure the availability, functionality and security of the Services and the Website.
For an indefinite period.
We use certain cookies on our Website for statistical purposes that track which pages users visit and for how long, in order to analyse and improve content and functionality of the Services and the Website. This data is aggregated immediately after logging in so that it can no longer be traced back to an individual.
IP address, pages visited, duration of visit, search queries, location data and organisation name.
Our economic interest in being able to provide and improve our Services and Website as effectively as possible.
For an indefinite period.
In order to grant access to our Services and enable you to use them, we process the following data. Using an account structure is essential to ensure that only authorised individuals have access to specific features and data.
Your organisation email address, first name, last name, password, job title, profile photo, IP address.
Documents and other data you add to your account.
Account settings and other choices you have made.
It is in our legitimate interest to process this data about you in order to authorise you to access the Services and to enable you to use those Services via your own account. It is in our legitimate interest to use an account structure to identify users, verify their identity when they log in, and ensure the secure use the Services.
During the term of the contract.
We process the following data for the purpose of providing support regarding our Services.
Your organisation email address, first name, last name, IP address.
Details of the organisation you're associated with.
Details and other content of your support requests.
It is in our legitimate interest to process this data from you in order to handle your support request, verify the identity of the person making the request, and keep a record of support requests.
During the term of the contract, up to two years after the contract ends.
Who do we share your personal data with?
Lynk shares personal data when you have given your consent, when it is strictly necessary for the performance of the Services, or on the basis of a legitimate interest of Lynk or third parties. In that context, we share personal data with:
Docusign for signing contracts;
International transfer
Personal data is only processed by Lynk within the EEA.
Your rights
Under the law, you have rights with regard to your personal data. In certain circumstances, you have the right to access, delete, rectify, transfer, restrict the processing of, and object to the processing of your data. Finally, you have the right to lodge a complaint regarding the processing or submit a request to the privacy regulator, the Autoriteit Persoonsgegevens. To submit a request to exercise your rights, please use the contact details at the beginning of this privacy statement.
When submitting a request, we may ask you to confirm your identity so that we can be sure that you are authorised to exercise the aforementioned rights.
