Terms and Conditions
Privacy Notice
Last updated March 19, 2026
Lynk is responsible for the website lynk.so (hereinafter: the Website) and provides the Lynk Platform: AI Contract Workspace (contract management software) and associated services such as support (hereinafter: the Services). Within the scope of the Website and the Services, Lynk processes information that can be traced back to individuals (personal data). This privacy statement outlines how Lynk processes personal data when you visit the Website and when you utilize the Services.
Lynk contact details
Lynk Solutions B.V. acts as the data controller for the processing of personal data within the scope of the Website and the Services. The corporate details are as follows:
Lynk Solutions B.V.
Chamber of Commerce number:
81836821
Business Address:
Stationsplein 45, 3013AK Rotterdam
Email:
support@lynk.so
Telephone number:
+31 88 252 2600
Website:
https://lynk.so
Legal basis
We are required to always establish a lawful basis when processing personal data in our capacity as a controller.
Consent
Prior to processing personal data for specific purposes for which we lack an alternative legal basis, your explicit prior consent will be obtained. You retain the right to withdraw this consent at any time, whereupon Lynk shall cease processing the personal data for said purposes, unless an alternative legal basis justifies the continued processing thereof.
Subject Matter
Which categories of personal data?
Data retention period
You can register to receive our newsletters, white papers, or other technical specifications. For distribution purposes, we process the following data.
First name and surname, email address, telephone number, name of your organization, and job title.
For an indefinite period, until consent is withdrawn.
When you register for one of our events, webinars, or courses, we process the following data in order to grant you access to the event, webinar, or course.
First name and surname, email address, telephone number, name of your organization, and job title.
For the duration that the data remains necessary to process your registration.
When you complete a (contact) form on our Website or via our software, we request the following information in order to process and respond to your inquiry in an appropriate manner.
First name and surname, email address, telephone number, name of your organization, and job title.
For the duration necessary to process your request.
We process the following data to optimize user experience, improve the Services, and compile usage statistics. We collect this data directly from you, through your use of cookies and our Website and Services, and via collaboration and registration invitations to the Services.
standard log data from your web browser,
including your IP address, browser type etc.
Additional Website usage data obtained using cookies and similar technologies.
Interaction with our Services including behavior and device information.
For an indefinite period, until consent is withdrawn.
Necessary for the performance of the contract
For the provision of Lynk Services, Lynk is required to process your data. This data is collected, inter alia, upon entering into a contract and for the purposes of financial administration.
Subject Matter
Which categories of personal data?
Data retention period
If you are authorized to sign on behalf of your organization, we will use the following information to execute the contract between our entities, which will be shared with DocuSign.
First name and last name, email address, IP address, and the specific time at which you edited, published, viewed, or digitally signed the corresponding contract, each with an associated timestamp.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
If you are the contact person for the financial administration department, we will process the following data.
First name and last name, email address, organization name, phone number.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
Legitimate interest
Certain data may not be strictly necessary for the performance of the contract between Lynk and your organisation, but may be necessary for the legitimate interests of Lynk. You may object to processing on this basis, but this may affect your user experience of the Website or the Services.
Subject Matter
Which categories of personal data?
Legitimate interest
Data retention period
For the purpose of providing you with information regarding our services and software for marketing objectives, we process the following data, obtained directly from you via your subscription to newsletters, whitepapers, datasheets, events, webinars, and courses, or through your utilization of the Services.
First name and surname, email address, telephone number, name of your organization, and job title.
Within the scope of our legitimate interests, we process this data to ensure you are informed of our services and software in the most effective and efficient manner possible.
We will retain your information for the purpose of marketing activities for as long as the relevant activity is ongoing, and for a period of two years thereafter.
To ensure our communications with you are as efficient as possible and to deliver the highest standard of service, we process publicly available data to build a profile within our CRM system. Additionally, we retain notes as well as audio and video recordings of our interactions (including telephone consultations, in-person meetings, and video conferences) within this system.
Publicly available data, notes, audio, and video recordings.
It is in our legitimate interest to process these data in order to provide you with the highest level of service and to ensure that our communication with you remains as efficient as possible.
For an indefinite period, up to three years after termination of the contract.
For the purpose of optimizing our Services and training our artificial intelligence systems, we utilize data uploaded by users of our Services and software. Prior to such use, all data is strictly anonymized.
Documentation and other data uploaded by the user to the organisation’s account.
It is in our legitimate interest to process this data in order to train our AI systems and improve our Services.
For an indefinite period.
We process data regarding your use of the Website and Services to analyze and enhance the technical operation and security of the Services and Website.
IP address, pages visited, duration of visit, search queries, location data, account name, organization name, browser type and settings, operating system, device type, the date and time of your use, how you interacted with the Website and Services, and account name.
It is in our legitimate interest to ensure the availability, functionality, and security of the Services and the Website.
For an indefinite period.
We utilize specific cookies on our website for statistical analysis to monitor which pages users access and their duration thereof, enabling us to evaluate and enhance the content and functionality of both the services and the website. This data is aggregated immediately upon being recorded, ensuring it can no longer be associated with any identifiable individual.
IP address, pages visited, duration of visit, search queries, location data, and company name.
Our legitimate commercial interest in being able to deliver and optimize our Services and Website as effectively as possible.
For an indefinite period.
To grant access to and facilitate the use of our Services, we process the following data. Implementing an account structure is essential to guarantee that access to specific features and data is strictly restricted to authorized personnel.
Your organisation email address, first name, last name, password, job title, profile photo, IP address.
Documents and other data you add to your account.
Account settings and other choices you have made.
We have a legitimate interest in processing this data to authorize your access to the Services and to enable your utilization of these Services through your dedicated account. Furthermore, we maintain a legitimate interest in employing an account framework to identify users, verify their credentials upon login, and guarantee the secure use of the Services.
For the duration of the agreement.
We process the following data for the purpose of providing support regarding our Services.
Your organization's email address, first name, last name, and IP address.
Details of the organization you are associated with.
Details and other content of your support requests.
It is in our legitimate interest to process this data in order to handle your support request, verify the identity of the requester, and maintain a record of support requests.
During the term of the contract, and for a period of up to two years following its expiration or termination.
With whom do we share your personal data?
Lynk shares personal data when you have given your consent, when it is strictly necessary for the performance of the Services, or on the basis of a legitimate interest of Lynk or third parties. In that context, we share personal data with:
Infrastructure, Hosting & Security We use these providers to host our platform, secure our data, and manage identities.
Google: Document management and identity management.
Microsoft: Identity management.
DigitalOcean & Hetzner: Web hosting and server infrastructure.
Cloudflare: Content delivery, security, and DNS services.
AI, Development & Analytics To provide and improve our AI Contract Workspace and monitor system performance.
Anthropic (Claude), Google (Gemini), Microsoft (Copilot) and/or OpenAI (ChatGPT): AI model processing for contract analysis.
Orq.ai: Observability and analytics for our AI features.
Signoz & Mixpanel: Performance monitoring and product usage analytics.
Communication, Support & Productivity To interact with you and manage our internal workflows.
Intercom: Customer support and messaging.
Twilio & mailgun: Mail services.
Google Workspace, Notion, & Linear: Internal productivity, documentation, and task management.
Operations, Finance & Legal For administrative and contractual purposes.
Docusign: Electronic signatures, signing contracts and secure document sharing.
Moneybird: Financial administration and invoicing.
Sales & Marketing To manage outreach and professional networking.
Lusha, & Clay: Professional networking and lead data enrichment.
Attio: Customer relationship management.
Subject Matter
Which categories of personal data?
Data retention period
If you are authorized to sign on behalf of your organization, we will use the following information to execute the contract between our entities, which will be shared with DocuSign.
First name and last name, email address, IP address, and the specific time at which you edited, published, viewed, or digitally signed the corresponding contract, each with an associated timestamp.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
MongoDB Atlas
Storage of data
Netherlands
Orq.ai
LLM models provider and usage insights
Europe
Mailgun
Inbound and outbound email service
Europe
Gemini (Google)
(optional)
AI-powered large language model (LLM) infrastructure provider
Europe
ChatGPT (OpenAI)
(optional)
AI-powered large language model (LLM) infrastructure provider
Europe
CoPilot (Microsoft)
(optional)
AI-powered large language model (LLM) infrastructure provider
Europe
If you are the contact person for the financial administration department, we will process the following data.
First name and last name, email address, organization name, phone number.
Financial records are subject to a statutory retention period of seven years, which begins upon the expiry of the contract.
Your legal rights
Under the law, you have rights with regard to your personal data. In certain circumstances, you have the right to access, delete, rectify, transfer, restrict the processing of, and object to the processing of your data. Finally, you have the right to lodge a complaint regarding the processing or submit a request to the privacy regulator, the Autoriteit Persoonsgegevens. To submit a request to exercise your rights, please use the contact details at the beginning of this privacy statement.
When submitting a request, we may ask you to confirm your identity so that we can be sure that you are authorised to exercise the aforementioned rights.
