Terms and Conditions
About our terms
Last updated March 19, 2026
Our commitment to our partnership
We appreciate your trust in us. Our promise is to do whatever it takes to prove the power of our tooling. Agreements are as old as writing itself, and as the world gets more complex, agreements usually follow suit. With Lynk, you aren’t just buying software; you’re entering a partnership.
Transparently discussing our interests and setting a framework for working together is vital. These terms aren't set in stone—they are a baseline for our mutual hopes and fears. We dedicate time during sales to discuss them because we believe in transparency, even if it means slowing a sale down. Our terms aren't that different from the 10+ other software vendors you use; the only difference is we don't hide ours behind a tiny checkbox.
While we believe this summary captures the spirit of our partnership, the full Terms & Conditions constitute the definitive, legally binding agreement. We advise you to review them thoroughly. In the words of Ronald Reagan: "Trust, but verify."
Ruben van Gaalen
CEO & co-founder
Our advocate
Order Form & Section 4.3
We work with "Champions." This is your Designated Authorized Representative—our primary point of contact who represents (or is) the CEO, CFO or senior Legal Counsel. We’ve found that having one person who can execute quickly is the key driver of innovation and adoption.
The Probationary Period
Article 1 & Article 4.13
We want Lynk to be the most valuable tool in your tech stack. If your Order Form includes a Trial Period, it’s a mutual commitment to ensure a seamless fit. To help your team reach "power user" status quickly and see a clear ROI, we’ve identified four key ingredients for a successful launch:
Real-World Context: To see the AI’s true precision, we’ll need at least 100 of your active contracts. This allows the platform to learn your specific legal nuances right from day one.
Dedicated Focus: Mastery comes with practice. We ask that each core team member set aside 60 minutes per week—split between our collaborative syncs and hands-on exploration.
Consistent Momentum: We know how busy things get, but "being too busy" is usually what kills a good project. To keep us moving forward, we ask that you stick to our meeting schedule as much as possible.
The Pro Handover: By the end of the trial, our goal is for your team to feel fully confident, equipped with a clear roadmap for scaling Lynk across your entire organization.
Understanding the Trial Period
Think of this period as a dedicated investment from both our teams. We pour significant resources into your onboarding to ensure you find value immediately.
Because we hold ourselves to a high standard of support, we ask for the same level of engagement in return.
Amendments to our terms
Article 2.3. Articles 4.21, 4.22 & 4.25
To keep Lynk fast and secure, we maintain one version for everyone. Most updates are "additive" and free, but we reserve the right to evolve—this includes changing our pricing, specific features, or the broader terms of our agreement.
We’ll give 30–60 days' notice for significant changes. If you aren’t on board, you can opt out—but our goal is to keep our partnership lean, fair, and moving forward as we scale.
Security
Articles 4, 4.8 and 7
We cannot operate without trust. Our infrastructure is underpinned by high-security frameworks (such as ISO 27001), and we mandate that our third-party vendors adhere to these same standards. Detailed compliance information is available at https://trust.lynk.so.
AI, data, and training
Article 2
We are an AI-native company. To make our models smarter for you, we use anonymized Customer Data for training. You can opt out of this, though it means you won’t benefit from the "collective intelligence" of models trained on broader datasets. Rest assured, third-party models we use are configured not to train on your data.
Leveraging AI recorders
Article 4.23
We practice what we preach. We use AI recorders for transcriptions and meeting notes to stay efficient. These help us with support and product development. If you’re not comfortable with this, just let us know; you can opt out. Either way, we treat every conversation as strictly confidential.
Indexations
Article 5.5
While we strive to remain competitive, we must keep pace with economic developments. We reserve the right to index our prices annually based on the Consumer Price Index (calculated by Statistics Netherlands, CBS) or by a minimum of 3%, whichever is higher.
Exit & data portability
Articles 10.2 & 10.6
Standard contracts renew automatically, but you can cancel with 3 months' notice. If we part ways, your data is still yours. You have 60 days after termination to export your data in a machine-readable format before we clear it from our systems.
Mutual Non-Disclosure
Article 7 & 13
We handle confidential agreements daily. Our terms include strict mutual confidentiality clauses by default. To show we mean business, we’ve attached a penalty clause for breaches—this protects both of us.
